Purchase of sale items are final.
We do not offer refunds for sale items.
Exchange for a different size, or product are accepted, if we can't offer a different size, and you can't find a suitable alternative, the purchase price (minus shipping) will be issued as a Credit Note.
If the item is damaged or faulty (and this wasn't made clear originally) we will offer a refund, exchange or credit note.
Expect your package in the post within 24 hours of ordering, unless it's the weekend.
All online orders will receive a tracking number via email.
Returns Policy Conditions
If you would like to refund or exchange your purchase, the item must be unused/unworn and in the same condition that you received it.
It must have all tags attached and be returned within 2 weeks (14 days) of purchase.
For health reasons we cannot accept returns or exchanges on hosiery or earrings for pierced ears.
Please use a tracked service to return your item to ensure the safe return of your garments. If you choose not to return your item using a tracked service we will not be able to refund you should the item be lost in the post.
The item must be returned within a 2 week period. Outside this time we cannot offer you a refund, exchange or credit note.
We will cover the cost of re-sending your new item to you within Australia, should you need to exchange something.
We use Australia Post pre-paid satchels, and will send your new item via standard post.
Due to the expense of international shipping we are unable to offer free postage on exchanged items.
For any returns please email firstname.lastname@example.org within 14 days of receiving the item,